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Factors influencing customer satisfaction in service industry in Tanzania: the case study of Tanzania electric supply company limited ( TANESCO )

Teyanga, Herieth James

Factors influencing customer satisfaction in service industry in Tanzania: the case study of Tanzania electric supply company limited ( TANESCO ) - Dar es Salaam: University of Dar es Salaam, 2015 - x,77p.: ill.; 30cm.

Includes bibliographical and references
Thesis: MBA ( Marketing ) - University of Dar es salaam

Subjects--Topical Terms:
Customer satisfaction
Consumer satisfaction
Service industries
Tanzania electric supply company limited
Tanzania

LC Class. No.: THS EAF HD9685.T34T49

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