Services marketing : integrating customer focus across the firm
Alan Wilson
Services marketing : integrating customer focus across the firm - London : The McGraw-Hill Companies , 2008. - xxiii,623p. : ill. ; 25cm.
100077107950
Services marketing--- marketing
Customer services
HD9980.5.Z45
Services marketing : integrating customer focus across the firm - London : The McGraw-Hill Companies , 2008. - xxiii,623p. : ill. ; 25cm.
100077107950
Services marketing--- marketing
Customer services
HD9980.5.Z45