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The assessment of customer's perceptions on the technology based service in the banking sector : the case of CRDB Bank Limited

Kassele, Gabriel Hoka

The assessment of customer's perceptions on the technology based service in the banking sector : the case of CRDB Bank Limited - Dar es Salaam : Uiversity of Dar es Salaam, 2007 - xii,100p. : ill. ; 30cm.

Includes bibliographical references
Thesis: MBA (Finance) University of Dar es Salaam

Subjects--Topical Terms:
Banks and banking,
Computer - based information systems,
Customer services,
Securities processing

LC Class. No.: THS EAF HG1616.S36K37

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