The effects of services quality on satisfaction of passengers in Tanzania railways corporation evidence from Tanzania railways corporation

Sagamba, Humphery Joseph

The effects of services quality on satisfaction of passengers in Tanzania railways corporation evidence from Tanzania railways corporation - Dar es Salaam. : University of Dar es Salaam. 2021. - xi,61p. : ill. ; 30cm.

Includes bibliographical references


Customer services
Consumer satisfation
Tanzania Railways Corporation

THS EAF HF5415.5.T34S343
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