The analysis of factors affecting cutomer satisfaction in financial institutions (Record no. 140824)

MARC details
000 -LEADER
fixed length control field 00615nam a2200157 4500
040 ## - CATALOGING SOURCE
Transcribing agency UDSM
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Mwakigomba, Salome Epimack
Relator term Author
245 ## - TITLE STATEMENT
Title The analysis of factors affecting cutomer satisfaction in financial institutions
Remainder of title : the case of Akiba Commercial Bank
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Dar es Salaam
Name of publisher, distributor, etc. : University of Dar es Salaam
Date of publication, distribution, etc. , 2012
300 ## - PHYSICAL DESCRIPTION
Extent ix,62p.
Other physical details : ill.
Dimensions ; 30cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references<br/>Thesis: MBA - University of Dar es Salaam<br/>
650 1# - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer satisfaction
650 1# - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer services
650 1# - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Akiba Commercial Bank
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Library of Congress Classification
Koha item type Theses & Dissertation
Suppress in OPAC No
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection Home library Current library Date acquired Total checkouts Full call number Barcode Date last seen Price effective from Koha item type Loan category
    Library of Congress Classification     East Africana Collection Directorate of Library Services (UDSM) Dr. Wilbert Chagula Library 10/02/2024   THS EAF HG1616.C87M852 000000323244 10/02/2024 10/02/2024 Theses & Dissertation No loan
    Library of Congress Classification     East Africana Collection Directorate of Library Services (UDSM) Dr. Wilbert Chagula Library 10/02/2024   THS EAF HG1616.C87M852 000000323245 10/02/2024 10/02/2024 Theses & Dissertation No loan
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