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Effects of automation of bank's process on customer service delivery in commercial banks: a case study of Citibank Tanzania Limited

By: Material type: TextTextPublication details: Dar es Salaam: University of Dar es Salaam, 2006Description: xvi,108p.: ill.; 30cmSubject(s): LOC classification:
  • THS EAF HG1709.34.M34
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Holdings
Item type Current library Collection Call number Status Date due Barcode
Theses & Dissertation Dr. Wilbert Chagula Library East Africana Collection THS EAF HG1709.34.M34 (Browse shelf(Opens below)) Not for loan 000000444962
Theses & Dissertation Dr. Wilbert Chagula Library East Africana Collection THS EAF HG1709.34.M34 (Browse shelf(Opens below)) Not for loan 000000444944
Theses & Dissertation Dr. Wilbert Chagula Library East Africana Collection THS EAF HG1709.34.M34 (Browse shelf(Opens below)) Not for loan 000000444953
Theses & Dissertation Dr. Wilbert Chagula Library East Africana Collection THS EAF HG1709.34.M34 (Browse shelf(Opens below)) Not for loan 000000444943
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THS EAF HG1708.7.T34M37 Account holders' security perception factors and low usage of internet banking in Tanzania THS EAF HG1708.7.T34O87 Assessment of the factors affecting the adoption of internet banking in Tanzanai : a case study of CRDB Bank PLc's customers THS EAF HG1708.7.T34O87 Assessment of the factors affecting the adoption of internet banking in Tanzanai : a case study of CRDB Bank PLc's customers THS EAF HG1709.34.M34 Effects of automation of bank's process on customer service delivery in commercial banks: a case study of Citibank Tanzania Limited THS EAF HG1709.34.M34 Effects of automation of bank's process on customer service delivery in commercial banks: a case study of Citibank Tanzania Limited THS EAF HG1709.34.M34 Effects of automation of bank's process on customer service delivery in commercial banks: a case study of Citibank Tanzania Limited THS EAF HG1709.34.M34 Effects of automation of bank's process on customer service delivery in commercial banks: a case study of Citibank Tanzania Limited

Includes bibliographical reference
Thesis MBA (Finance) University of Dar es Salaam

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