Image from Google Jackets
Image from OpenLibrary

Assessing service quality determinants in a technology facilitated services: the case of banking sector in Tanzania

By: Material type: TextTextPublication details: Dar es Salaam: University of Dar es Salaam, 2006Description: xii,69p.: ill.; 30cmSubject(s): LOC classification:
  • THS EAF HG1616.C87T34M55
Tags from this library: No tags from this library for this title. Log in to add tags.
Star ratings
    Average rating: 0.0 (0 votes)
Holdings
Item type Current library Collection Call number Status Date due Barcode
Theses & Dissertation Dr. Wilbert Chagula Library East Africana Collection THS EAF HG1616.C87T34M55 (Browse shelf(Opens below)) Not for loan 000000443453
Theses & Dissertation Dr. Wilbert Chagula Library East Africana Collection THS EAF HG1616.C87T34M55 (Browse shelf(Opens below)) Not for loan 000000443454
Browsing Directorate of Library Services (UDSM) shelves, Collection: East Africana Collection Close shelf browser (Hides shelf browser)
No cover image available No cover image available No cover image available No cover image available No cover image available No cover image available No cover image available No cover image available No cover image available No cover image available No cover image available No cover image available No cover image available No cover image available
THS EAF HG1616.C87T34M34 Determinants of customer switching behaviour among commercial banks in Tanzania: a case of selected banks THS EAF HG1616.C87T34M34 Customer relationship marketing and its influenc on customer retention : a case of commercial banking banking industry in Tanzania THS EAF HG1616.C87T34M34 Customer relationship marketing and its influenc on customer retention : a case of commercial banking banking industry in Tanzania THS EAF HG1616.C87T34M55 Assessing service quality determinants in a technology facilitated services: the case of banking sector in Tanzania THS EAF HG1616.C87T34M55 Assessing service quality determinants in a technology facilitated services: the case of banking sector in Tanzania THS EAF HG1616.C87T34N534 The effectiveness of customer retention in commercial banks in Tanzania: the case of CRDB Bank PLC, Barclays and NMB bank THS EAF HG1616.C87T34N534 The effectiveness of customer retention in commercial banks in Tanzania: the case of CRDB Bank PLC, Barclays and NMB bank

Thesis MBA (Marketing) University of Dar es Salaam
Includes bibliographical references

There are no comments on this title.

to post a comment.
Copyright © All rights reserved. University of Dar es Salaam, Directorate of Library Services
Powered by Koha. Installed, Configured, and Customized by the Library ICT Department