Implementing digital reference services : setting standards and making it real R. David Lankes

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Material type: Text

TextPublication details: New York : Neal-Schuman Publishers, 2003Description: xv,232p. : ill. ; xv,232pISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Barcode
Book	UDSM Library	Science and Engineering Collection	Z711.5.V57 2001 (Browse shelf(Opens below))	Available	000000308000
Book	UDSM Library	Science and Engineering Collection	Z711.5.V57 2001 (Browse shelf(Opens below))	Available	000000308001
Book	UDSM Library	Science and Engineering Collection	Z711.5.V57 2001 (Browse shelf(Opens below))	Available	000000308002

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Includes bibliographical references and index

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