C-Scape : conquer the forces changing business today

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Material type: Text

TextPublication details: New York : Harper Business, 2010.Description: 240p. ; 24cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Book	UDSM Library	Social Sciences Collection	HF5415.5.K68 (Browse shelf(Opens below))	Available		000000602590

Previous	No cover image available No cover image available	No cover image available No cover image available				No cover image available No cover image available		Next
Previous	HF5415.32.M68 1987 Consumer behavior	HF5415.5.B326 Hug Your Haters ; how to embrace complaints and keep your customers	HF5415.5.F75 Customer service nightmares : 100 tales of the worst experiences possible, and how they could have been fixed	HF5415.5.K68 C-Scape : conquer the forces changing business today	HF5415.5.R438 The loyalty effect: the hidden force behind growth profits and lasting value	HF5415.5.R455 Relationship marketing for competitive advantage : winning and keeping customers	HF5415.5.S49 Customers for life: how to turn that one time buyer into a lifetime customer	Next

Includes bibliographical references and index

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