TY - BOOK AU - Saidi,kipagame Kaswella TI - The an evaluation of service gaps in postal Service quality: : the case of Tanzania posts corporation AV - THS EAF 6973.T34 K3 PY - 2006/// CY - Dar es Salaam PB - : University of Dar es Salaam KW - Postal service KW - Postal corporation KW - Tanzania N1 - Includes bibliographical references ER -