TY - BOOK AU - Kallinga,Prisca TI - Investigating how self-service technologies in developing countries affect customers' perceptions: the case of bank customers in Tanzania PY - 2019/// CY - Dar es salaam PB - University of Dar es salaam KW - Banks and banking KW - Developing countries KW - Bank customers, Tanzania N1 - Includes bibliographical references Thesis: MBA (Marketing) -University of Dar es Salaam ER -