Mngulu, Nicodemus Elinihaki

Factors influencing customers satisfaction on internet connection: the study of Tanzania Telecommunication's Company Limited ( TTCL) - Dar es Salaam: University of Dar es Salaam, 2010 - xvi,91p.: ill.; 30cm.

Includes bibliographical references and index
Thesis: MBA. ( Marketing ) -University of Dar es Salaam



Customer satisfaction
Consumer satisfaction
Customer service
Internet service
Tanzania Telecommunication's Company Limited

THS EAF HF5415.5.T34M63