TY  - BOOK
AU  - Mngulu,Nicodemus Elinihaki
TI  - Factors influencing customers satisfaction on internet connection: : the study of Tanzania Telecommunication's Company Limited ( TTCL)
AV  - THS EAF HF5415.5.T34M63 
PY  - 2010///
CY  - Dar es Salaam
PB  - University of Dar es Salaam
KW  - Customer satisfaction
KW  - Consumer satisfaction
KW  - Customer service
KW  - Internet service
KW  - Tanzania Telecommunication's Company Limited
N1  - Includes bibliographical references and index
Thesis: MBA. ( Marketing ) -University of Dar es Salaam

ER  -