TY - BOOK AU - Mwandu,Bernard P. TI - An evaluation of service quality in the bank sector: : the case of Tanzania postal bank AV - THS EAF HG6973.T34M92 PY - 2010/// CY - Dar es Salaam PB - University of Dar es Salaam KW - Postal services KW - Bank and banking KW - Quality of services KW - Tanzania N1 - Includes bibliographical references and index Thesis: MA ( Marketing ) - University of Dar es Salaam ER -