TY - BOOK AU - Liberia Peter TI - The influence of relationship marketing strategies on market performance of commercial banks in Tanzania AV - THS EAF HG1616.C87T34P47 PY - 2016/// CY - Dar es Salaam PB - University of Dar es Salaam KW - Banks and banking KW - Customer relations KW - Customer services KW - Tanzania N1 - Includes bibliographical references Thesis: MIB -University of Dar es Salaam ER -