TY - BOOK AU - Nuguye ,Filbert TI - impact of information communication technology (ICT) on banking service delivery: : the case of Twiga Bancorp Ltd AV - THS EAF HG1616.C87N83 PY - 2008/// CY - Dar es Salaam PB - University of Dar es Salaam KW - Banks and banking, KW - Customer services, KW - Information technology KW - Twiga Bancorp Ltd N1 - Includes bibliographical references Thesis: MBA (Finance) University of Dar es Salaam ER -