TY  - BOOK
AU  - ShethJagdish N
AU  - Banwari Mittal
TI  - Customer behaviour: : a managerial perspective
SN  - 0030343364
AV  - HFS415.32S54	 
PY  - 2004///
CY  - Australia 
PB  - : Thomson South-Western
KW  - Customer behavior
ER  -