Abrams, Bill. <br/><br/>
The observational research handbook: understanding how consumers live with your product. 

 - USA:  NTC Business Books,  2000. 
 - xxiv,277p.:  ill;  23.5cm 
<br/><br/>Include bibliographical references and index 
<br/><br/><label>ISBN: </label>065800073X 
<br/><br/><label>Subjects--Corporate Names: </label><br/>Research
<br/><br/><label>LC Class. No.: </label>SJMC HF5415.33.U6