Teyanga, Herieth James <br/><br/>
Factors influencing customer satisfaction in service industry in Tanzania:   the case study of Tanzania electric supply company limited ( TANESCO ) 

 - Dar es Salaam:  University of Dar es Salaam,  2015 
 - x,77p.:  ill.;  30cm. 
<br/><br/>Includes bibliographical and references<br/>Thesis: MBA ( Marketing ) - University of Dar es salaam 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer satisfaction<br/>Consumer satisfaction<br/>Service industries<br/>Tanzania electric supply company limited<br/>Tanzania
<br/><br/><label>LC Class. No.: </label>THS EAF HD9685.T34T49