Kimaro, Sharifa

The impact of service quality on customers' satsfaction in the mobile banking service use in Tanzania: the case of commercial banks - Dar es Salaam: University of Dar es Salaam, 2015 - xv,99p.: ill.; 30cm.

Includes bibliographical references
Thesis:MBA (Marketing)- University of Dar es Salaam


Banks and banking
mobile
Consumer satisfaction
Customer satisfaction
Tanzania

THS EAF HG1616.M54T34K552