TY - BOOK AU - Vilanilam,J.V TI - More effective Communication : A manual for Professionals SN - 0-7619-9364-9 AV - SJMC HF5718.V55 PY - 1999/// CY - New Delhi PB - Response Books KW - Business communication KW - communication KW - New Delhi N1 - Includes bibliographical references and index ER -