Hirko, Buff <br/><br/>
Virtual reference training   : the complete guide to providing anytime anywhere answers 

 - Chicago   : American Library Association,  2004 
 - 160p.   : ill.   ; 28cm. 
<br/><br/><label>ISBN: </label>0838908764 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Electronic reference services ( Libraries), <br/>Reference librarians - trainning of
<br/><br/><label>LC Class. No.: </label>Z711.45.H57