Mbuya, Abraham Lazaro

The role of social media in improving customer relations: a case study of Vodacom (T) and tigo (T) facebook wall pages - Dar es Salaam: University of Dar es Salaam, 2015 - xii,83p.: ill.; 30cm.

Includes bibliographical and references
Thesis: MA ( Mass communication) - University of Dar es salaam


Social Media
Internet marketing
Customer relations
Vodacom (T), Tigo (T)

THS EAF HM742.M3258