Mayau, Harman Milonge <br/><br/>
The roles of service quality on customers' satisfaction in the banking industry in Tanzania: a case of Dar es Salaam 

 - Dar es Salaam.   : University of Dar es Salaam.  2016. 
 - xiv,98p.    : ill.    ; 30cm. 
<br/><br/>Includes bibliographical references 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Bank and banking<br/>Customer services<br/> Dar es Salaam<br/>Tanzan