TY  - BOOK
AU  - Mayau,Harman Milonge
TI  - The roles of service quality on customers' satisfaction in the banking industry in Tanzania: a case of Dar es Salaam
PY  - 2016///
CY  - Dar es Salaam.
PB  -  : University of Dar es Salaam.
KW  - Bank and banking
KW  - Customer services
KW  -  Dar es Salaam
KW  - Tanzan
N1  - Includes bibliographical references
ER  -