Kimaro, Josephine Rogate <br/><br/>
Tanzania's client service charters   ; participation and the resulting impact 

 - Dar es Salaam   : University of Dar es Salaam,  2006 
 - xii,150p.   : ill.   ; 30cm. 
<br/><br/>Bibliography p. 122-136<br/>Thesis M.A (Political Science and Public Administration) University of Dar es Salaam 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Public service, <br/>Law and legislation, <br/>Tanzania, <br/>Public Service Reform Programme, <br/>Management,<br/> Customer service
<br/><br/><label>LC Class. No.: </label>THS EAF HD2763.T34K54