TY - BOOK AU - Mwita,Salma TI - Employee turnover and job satisfaction in a call center environment: the case study of TTCL call center, Dar es Salaam AV - THS EAF HF5549.5.T8M864 PY - 2010/// CY - Dar es Salaam PB - University of Dar es Salaam KW - Employee turnover KW - Job satisfaction KW - TTCL call center KW - Dar es Salaam N1 - Includes bibliographical references Thesis: MBA (Human Resource) -University of Dar es Salaam ER -