TY  - BOOK
AU  - Mwakigomba,Salome Epimack
TI  - The analysis of factors affecting cutomer satisfaction in financial institutions:  : the case of Akiba Commercial Bank
PY  - 2012///
CY  - Dar es Salaam
PB  -  : University of Dar es Salaam
KW  - Customer satisfaction
KW  - Customer services
KW  - Akiba Commercial Bank
N1  - Includes bibliographical references
Thesis: MBA - University of Dar es Salaam

ER  -