The assessment of customer's perceptions on the technology based service in the banking sector : the case of CRDB Bank Limited
- Dar es Salaam : Uiversity of Dar es Salaam, 2007
- xii,100p. : ill. ; 30cm.
Includes bibliographical references Thesis: MBA (Finance) University of Dar es Salaam
Banks and banking, Computer - based information systems, Customer services, Securities processing