TY  - BOOK
AU  - Kassele,Gabriel Hoka
TI  - The assessment of customer's perceptions on the technology based service in the banking sector:  : the case of CRDB Bank Limited
AV  - THS EAF HG1616.S36K37 
PY  - 2007///
CY  - Dar es Salaam
PB  -  : Uiversity of Dar es Salaam
KW  - Banks and banking,
KW  - Computer - based information systems,
KW  - Customer services
KW  -  Securities processing
N1  - Includes bibliographical references
Thesis: MBA (Finance) University of Dar es Salaam
ER  -