TY  - BOOK
AU  - Brown,Steve
AU  -  Kate Blackmon
AU  - Paul Cousins
AU  - Harvey Maylor
TI  - Operations management: : policy, practice and performance improvement 
SN  - 0-7506-4995-X
AV  - TS155.O59 
PY  - 2001///
CY  - Oxford
PB  - Butterworth - Heinemann
KW  - Production management
N1  - Includes index
ER  -