TY  - BOOK
AU  - Hybels, Saundra & Richard L. Weaver II
TI  - Communicating effectively
SN  - 0-07-016771-0
AV  - SJMC P95.H9 
PY  - 1997///
CY  - Boston
PB  - McGraw Hill.
KW  - Oral Communication
KW  - Boston
N1  - Includes bibliographical references and index
ER  -