Katz, William A <br/><br/>
Introduction to reference work : Reference Services and reference processes 

 - Vol.11 
 - New York:  McGraw-Hill Book Company,  1978 
 - xii,271P.:  ill.;  23.5cm 
<br/><br/>includes bibliographical references and index 
<br/><br/><label>ISBN: </label>0-07-033331-9 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Referene services and reference processes<br/>reference book<br/>New York
<br/><br/><label>LC Class. No.: </label>SJMC Z711.K32