TY - BOOK AU - Ntabahanyi,S.T.N. TI - An assessment of NBC'S customer service time AV - FCM RES HG1616.C87N78 PY - 1991/// CY - Dar es Salaam PB - Unive,rsity of Dar es Salaam KW - Customer services KW - Banks and banking KW - National Bank of Commerce N1 - Includes bibliographical references Research paper (MBA) - University of Dar es Salaam, 1991 ER -