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	1.	No cover image available No cover image available No cover image available The Role of housing service quality on customer satisfaction at the national housing corporation by Msita, Neema Masudi Material type: Text Publication details: Dar es salaam: University of Dar es salaam 2021 Availability: No items available. Add to cart (remove)
	2.	No cover image available No cover image available No cover image available The Role of housing service quality on customer satisfaction at the national housing corporation by Msita, Neema Masudi Material type: Text Publication details: Dar es salaam: University of Dar es salaam 2021 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5415.335 T34M758, ... Add to cart (remove)
	3.	No cover image available No cover image available No cover image available The role of mobile value-added services' attributes on customer satisfaction in Tanzania: a case of mobile subscribers in Dar es salaam region by Francis, Beatrice Tianoi Material type: Text Publication details: Dar es salaam: University of Dar es salaam, 2021 Availability: Items available for reference: Dr. Wilbert Chagula Library: Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5415.33.T34F736, ... Add to cart (remove)
	4.	No cover image available No cover image available No cover image available Influence of digital space use on customer satisfaction in the telecommunication industry in Tanzania: Evidence from Tanzania telecommunication corporation and vodacom (T) by Urassa, Raymond Mussa [Author] Material type: Text Publication details: University of Dar es Salaam: Dar es Salaam, 2021 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5415.335.T34U737, ... Add to cart (remove)
	5.	No cover image available No cover image available No cover image available Antecedents to clients satisfaction on social security delivery in Tanzania: the case of National Social Security Fund (NSSF) by Katala, Neema [Author] Material type: Text Publication details: Dar es Salaam: University of Dar es Salaam, 2021 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: THS EAF HF5415.335.T34K273, ... Add to cart (remove)
	6.	No cover image available No cover image available No cover image available Determinants of customer satisfaction in the digital banking in Tanzania: a case of CRDB Bank Dar es Salaam by Kuneggunda, Lemasani [Author] Material type: Text Publication details: Dar es Salaam: University of Dar es Salaam, 2021 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (1)Collection, call number: East Africana Collection THS EAF HG1616.C87T34K863. Add to cart (remove)
	7.	No cover image available No cover image available No cover image available Effect of digital marketing on customer satisfaction in the banking industry of Tanzania: a case of equity bank Tanzania by Ndondole, Alex [Author] Material type: Text Publication details: Dar es Salaam: University of Dar es Salaam, 2022 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5415.1265T34N366, ... Add to cart (remove)
	8.	The loyalty effect: the hidden force behind growth profits and lasting value by Reichheld, Frederick F [Author] Material type: Text Publication details: Boston: Brain and company inc, 1996 Availability: Items available for loan: Directorate of Library Services (UDSM) (1)Collection, call number: Social Sciences Collection HF5415.5.R438. Place hold Add to cart (remove)
	9.	Customer centered growth: five proven strategies for building competitive advantage by Whiteley, Richard [Author] Hessan, Diane [Author] Material type: Text Publication details: New York: Addison-Wesley Publishing Company, 1996 Availability: Items available for loan: Directorate of Library Services (UDSM) (1)Collection, call number: Social Sciences Collection HF5415.3.W49. Place hold Add to cart (remove)
	10.	No cover image available No cover image available No cover image available Assessing customer satisfaction in pre-and post-privatisation eras : a case of Dar es Salaam Handling Company Limited (DAHACO) by Joyce, Emmanuel [Author] Material type: Text Publication details: Dar es Salaam : University of Dar es Salaam, 2006 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (4)Collection, call number: East Africana Collection THS EAF HF5415.335.E45 , ... Add to cart (remove)
	11.	No cover image available No cover image available No cover image available The importance of efficiency in servise organisations: a case of National Social Security Fund Dar es Salaam. by Ngenzi, Bevin Edward [Author] Material type: Text Publication details: Dar es Salaam: University of Dar es Salaam, 2006 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (4)Collection, call number: East Africana Collection THS EAF HF5415.5.T34N45, ... Add to cart (remove)
	12.	No cover image available No cover image available No cover image available The impact of human resources management practices on employee's commitment and customers satisfaction: the case of Tanzania Communication Regulatory Authority (TCRA). by Mbilinyi, Erasmo Antony [Author] Material type: Text Publication details: Dar es Salaam: University of Dar es Salaam, 2006 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5549.2.T34M33, ... Add to cart (remove)
	13.	No cover image available No cover image available No cover image available Challenges facing the management of telecommunication companies in a competitive environment : the case of mobile phone companies in Tanzania by Kitalima, Obeid [Author] Material type: Text Publication details: Dar es Salaam : University of Dar es Salaam, 2006 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (1)Collection, call number: East Africana Collection THS EAF HE7693.T34K57. Add to cart (remove)
	14.	No cover image available No cover image available No cover image available The relationship between IT-related risks and business continuity : the context of Tanzania, the case of Tanzania Electric supply Limited (TANESCO) by Winyasi, Evaristo Eusebius Mlelwa [Author] Material type: Text Publication details: Dar es Salaam : University of Dar es Salaam, 2006 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection EAF THS HF5548.3, ... Add to cart (remove)
	15.	No cover image available No cover image available No cover image available Factors influencing customers satisfaction on internet connection: the study of Tanzania Telecommunication's Company Limited ( TTCL) by Mngulu, Nicodemus Elinihaki [Author] Material type: Text Publication details: Dar es Salaam: University of Dar es Salaam, 2010 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5415.5.T34M63, ... Add to cart (remove)
	16.	No cover image available No cover image available No cover image available Assessment of service quality offered by veterinarians : a case study of veterinary practice in Dar es Salaam region. by Maro, Cliffson Zakaria [Author] Material type: Text Publication details: Dar es Salaam : University of Dar es Salaam, 2006 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF SF719.M37, ... Add to cart (remove)
	17.	No cover image available No cover image available No cover image available System quality and end-user satisfaction on computerized accounting system in public organizations in Tanzania: A case of Municipal Councils in Dar Es Salaam Region by Chale,Joan Simon [Author] Material type: Text Publication details: Dar ES Salaam: University of Dar ES Salaam: 2023 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5679.T34 C435, ... Add to cart (remove)
	18.	No cover image available No cover image available No cover image available The inluence of multichannel services quality on customers' satisfaction in Tanzania Banking indstry by Mwasha,Doreen Emmanuel [Author] Material type: Text Publication details: Dar Es Salaam: University of Dar Es Salaam: 2022 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5415.335.T34 M837, ... Add to cart (remove)
	19.	No cover image available No cover image available No cover image available Factors influencing customer satisfaction with service delivery in government agencies : the case of Tanzania Food and Drugs Authority (TFDA), Dar es salaam by Simwanza, Gaudensia [Author] Material type: Text Publication details: Dar es Salaam : University of Dar es Salaam, 2008 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5415.5.S55, ... Add to cart (remove)