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	1.	No cover image available No cover image available No cover image available Factors influencing customers' satisfaction on mobile banking services: a case study of CRDB Bank by Barnabas, Lucy [Author] Material type: Text Publication details: Dar es Salaam: University of Dar es Salaam, 2019 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5415.335.T34B37, ... Add to cart (remove)
	2.	Customers for life: how to turn that one time buyer into a lifetime customer by Sewell, Carl [Author] Brown, Paul B [Author] Material type: Text Publication details: New York: Doubleday, 1990 Availability: Items available for loan: Directorate of Library Services (UDSM) (1)Collection, call number: Social Sciences Collection HF5415.5.S49. Place hold Add to cart (remove)
	3.	No cover image available No cover image available No cover image available Investigating how self-service technologies in developing countries affect customers' perceptions : the case of bank customers in Tanzania Prisca Kallinga by Kallinga, Prisca [Author] Material type: Text Publication details: Dar es salaam ; University of Dar es salaam , 2019 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HG3550.T34K355, ... Add to cart (remove)
	4.	No cover image available No cover image available No cover image available Factor affecting creditability in adoption and utilization of information and communication technology by the end users by Teyagirwa, Charles Felix [Author] Material type: Text Publication details: Dar es Salaam : University of Dar es Salaam, 2011 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THSEAF HF5548.32T34T49, ... Add to cart (remove)
	5.	No cover image available No cover image available No cover image available Influence of television advertisements on customers' awareness of products in Tanzania by Masubo, Reuben Masubo [Author] Material type: Text Publication details: Dar es Salaam: University of Dar es Salaam, 2010 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF6146.T42T34M37 , ... Add to cart (remove)
	6.	Cultureshock ! survival guide to customs and etiquette by Vegdahl, Sanja [Author] Material type: Text Publication details: Korea: ben seunghwa hur-singapore, 2005 Availability: Items available for loan: Directorate of Library Services (UDSM) (1)Collection, call number: Social Sciences Collection DS904.V82K6. Place hold Add to cart (remove)
	7.	No cover image available No cover image available No cover image available Perceived service quality and customer satisfaction in local governments : The case of Ilala municipal council market traders by Maliva, Nelly Samson [Author] Material type: Text Publication details: Dar es Salaam: University of Dar es Salaam, 2005 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (1)Collection, call number: East Africana Collection THS EAF HF5415.33.T34M34. Add to cart (remove)