000 00689nam a22001817a 4500
040 _cUDSM
050 _aTHS EAF HM742.M3258
100 1 _aMbuya, Abraham Lazaro
_eAuthor
245 1 _aThe role of social media in improving customer relations:
_ba case study of Vodacom (T) and tigo (T) facebook wall pages
260 _aDar es Salaam:
_bUniversity of Dar es Salaam,
_c2015
300 _axii,83p.:
_bill.;
_c30cm.
504 _aIncludes bibliographical and references Thesis: MA ( Mass communication) - University of Dar es salaam
650 1 _aSocial Media
650 1 _aInternet marketing
650 1 _aCustomer relations
650 1 _aVodacom (T), Tigo (T)
942 _2lcc
_cDST
_n0
999 _c139500
_d139500