000 00575nam a22001697a 4500
040 _cUDSM
100 1 _aMayau, Harman Milonge
_eAuthor
245 1 4 _aThe roles of service quality on customers' satisfaction in the banking industry in Tanzania: a case of Dar es Salaam
260 _aDar es Salaam.
_b : University of Dar es Salaam.
_c2016.
300 _axiv,98p.
_b : ill.
_c ; 30cm.
504 _aIncludes bibliographical references
650 _aBank and banking
650 _aCustomer services
650 _a Dar es Salaam
650 _aTanzan
942 _2lcc
_cDST
_n0
999 _c140337
_d140337