| 000 | 00585nam a2200193 4500 | ||
|---|---|---|---|
| 001 | 000000602574 | ||
| 020 | _a978-1-57675-328-6 | ||
| 040 | _cUDSM | ||
| 050 | _aHD30.3.Y47 | ||
| 100 | 1 |
_aYerkes, Leslie A. _eAuthor |
|
| 245 | 1 | _aThey just don't get it: changing resistance into understanding | |
| 260 |
_aNew York _b : Inc. Berrett - Koehler Publishers, _c2005 |
||
| 300 |
_axiii,142p. _b : ill. _c ; 22cm. |
||
| 650 | _aCommunication in management, | ||
| 650 | _aInfluence (Psychology), | ||
| 650 | _aPersuasion (Psychology) | ||
| 700 | _aRandy Martin | ||
| 942 |
_2lcc _cBK _n0 |
||
| 999 |
_c146964 _d146964 |
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