000 00627nam a2200181Ia 4500
008 230524s9999 xx 000 0 und d
040 _cUDSM
050 _aFCM RES HG1616.C87N78
100 1 _aNtabahanyi, S. T. N.
_eAuthor
245 1 3 _aAn assessment of NBC'S customer service time
260 _aDar es Salaam:
_bUnive,rsity of Dar es Salaam
_c1991
300 _avi,97p.:
_bill.;
_c30cm.
504 _aIncludes bibliographical references Research paper (MBA) - University of Dar es Salaam, 1991
650 1 _aCustomer services
650 1 _aBanks and banking
650 1 _aNational Bank of Commerce
942 _2lcc
_cDST
_n0
999 _c53444
_d53444