The effectiveness of customer retention in commercial banks in Tanzania: the case of CRDB Bank PLC, Barclays and NMB bank

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TextPublication details: Dar es Salaam: University of Dar es Salaam, 2012.Description: ix,118p.: ill.; 30cmSubject(s):

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Theses & Dissertation	Dr. Wilbert Chagula Library	East Africana Collection	THS EAF HG1616.C87T34N534 (Browse shelf(Opens below))	Not for loan		000000344288
Theses & Dissertation	Dr. Wilbert Chagula Library	East Africana Collection	THS EAF HG1616.C87T34N534 (Browse shelf(Opens below))	Not for loan		000000344289

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Previous	THS EAF HG1616.C87T34M55 Assessing service quality determinants in a technology facilitated services: the case of banking sector in Tanzania	THS EAF HG1616.C87T34M55 Assessing service quality determinants in a technology facilitated services: the case of banking sector in Tanzania	THS EAF HG1616.C87T34N534 The effectiveness of customer retention in commercial banks in Tanzania: the case of CRDB Bank PLC, Barclays and NMB bank	THS EAF HG1616.C87T34N534 The effectiveness of customer retention in commercial banks in Tanzania: the case of CRDB Bank PLC, Barclays and NMB bank	THS EAF HG1616.C87T34P47 The influence of relationship marketing strategies on market performance of commercial banks in Tanzania	THS EAF HG1616.C87T34P47 The influence of relationship marketing strategies on market performance of commercial banks in Tanzania	THS EAF HG1616.I5T34M38 Analysis on how non interest income influences bank's performance: the case of Tanzanian Banks	Next

Includes bibliographical references
Thesis: MA (Development Studies) - University of Dar es Salaam

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