Hug Your Haters ; how to embrace complaints and keep your customers

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Material type: Text

TextPublication details: New York : Crtford Penguin, 2016.Description: xii, 219p. : ill. ; 24cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Book	UDSM Library	Social Sciences Collection	HF5415.5.B326 (Browse shelf(Opens below))	Available		000000603261

Previous	No cover image available No cover image available		No cover image available No cover image available	No cover image available No cover image available				Next
Previous	HF5415.3.M9 Consumer behavior ad marketing management	HF5415.3.W49 Customer centered growth: five proven strategies for building competitive advantage	HF5415.32.M68 1987 Consumer behavior	HF5415.5.B326 Hug Your Haters ; how to embrace complaints and keep your customers	HF5415.5.F75 Customer service nightmares : 100 tales of the worst experiences possible, and how they could have been fixed	HF5415.5.K68 C-Scape : conquer the forces changing business today	HF5415.5.R438 The loyalty effect: the hidden force behind growth profits and lasting value	Next

Includes bibliographical references and index

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