Hug Your Haters ; how to embrace complaints and keep your customers

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Material type: Text

TextPublication details: New York : Crtford Penguin, 2016.Description: xii, 219p. : ill. ; 24cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Book	UDSM Library	Social Sciences Collection	HF5415.5.B326 (Browse shelf(Opens below))	Available		000000603261

Includes bibliographical references and index

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